• We ship orders out in the order they have been received, normally between 7 to 10 business days for in-stock products and not including weekends, holidays, or any sales.
  • Custom orders for wigs will take up to 30 days, hair extensions will take up to 7 days and any accessories up to 7 days.  We will always email you and keep you up to date! 
  • We are not responsible for paying duties or custom fees internationally!
  • Please keep in mind that our hair extensions are coming from Cambodia, East European and Slavic counties.  Please don't make any hair appointments until you have received your purchase(s), this prevents any unnecessary stress. 
  • Customers have a 24  hour window in which they can let us know if the address needs to be changed or updated, but please email krystinashairboutique@yahoo.com or krystinaelizabeth@yahoo.com as soon as you can. After  the 24 hours have been up, we cannot stop the processing once your order has been shipped.  
  • If you have any questions or concerns please do not hesitate to contact us on our online through email!
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