• We ship orders out in the order they have been received, normally between 7 to 15 business days for in-stock products and not including weekends, holidays, or any sales. We are not responsible for paying duties or custom fees internationally!
  • For sales, custom orders or out of stock, the shipping time frame can be anywhere from 15 to 45 days, we will always update you!
  • Please keep in mind that our hair extensions are coming from Cambodia and Russia. Please don't make any hair appointments until you have received your purchase(s), this prevents any unnecessary stress. 
  • Customers have a 24  hour window in which they can let us know if the address needs to be changed or updated, but please email or as soon as you can. After  the 24 hours have been up, we cannot stop the processing once your order has been shipped.  
  • If you have any questions or concerns please do not hesitate to contact us on our online store or through email!